Privacy Policy
Effective: July, 2025
Demi (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes our practices regarding the collection, use, and disclosure of personal information when you use our website, applications, and services (collectively, the “Services”). This Privacy Policy does not apply to content we process on behalf of our customers under separate agreements.
1. Personal Information We Collect
We may collect personal information (“Personal Information”) from you in the following ways:
a. Personal Information You Provide
- Account Information: Name, contact information, account credentials, payment card details, and transaction history.
- User Content: Information you input or upload to the Services.
- Communication Information: Contents of messages you send us, including contact details.
- Social Media Information: Personal details you choose to provide when interacting with us on social media.
- Other Information: Information you submit via surveys or identity verification processes.
b. Automatically Collected Information
- Log Data: IP address, browser type, timestamps, and usage interactions.
- Usage Data: Feature usage, content views, time zone, device, and connection data.
- Device Information: Device name, OS, identifiers, and browser.
- Cookies: Used for functionality and analytics.
- Analytics Tools: Help us understand and improve Service use.
2. Use of Personal Information
We may use Personal Information to:
- Provide, maintain, and analyze our Services
- Improve Services and conduct research
- Communicate with you about updates and offerings
- Develop new features
- Detect fraud or misuse
- Comply with legal obligations
- Aggregate or de-identify data for research and analysis
We may also use content you provide to train and improve our models.
3. Disclosure of Personal Information
We may disclose your Personal Information to:
- Vendors and Service Providers assisting with operations
- Business Partners during transactions such as mergers or reorganizations
- Legal Authorities if required by law or necessary to protect rights
- Affiliates under similar terms
- Organization Administrators where accounts are associated with employer domains
- Other Users or Third Parties only when you choose to share data
4. Your Rights
Depending on your location, you may have rights to:
- Access and correct your data
- Delete your data
- Object to or restrict processing
- Transfer your data
- Withdraw consent
- Lodge complaints with authorities
To exercise your rights, contact us at [email protected].
5. Additional Disclosures
| Category of Information | Disclosure Recipients |
|---|---|
| Identifiers | Affiliates, vendors, legal authorities, authorized org admins, shared users |
| Commercial Info | Same as above |
| Network Activity | Same as above |
| Geolocation | Same as above |
| Sensitive Info | Same as above |
We do not sell or share Personal Information for cross-contextual behavioral advertising or infer characteristics from sensitive data.
6. Children
Our Services are not intended for children under 13. If you believe a child has provided us Personal Information, please contact us.
7. Third-Party Links
We are not responsible for the privacy practices of third-party websites linked through our Services.
8. Security and Retention
We implement reasonable safeguards but cannot guarantee complete security. Data is retained as needed for service delivery, legal obligations, and other legitimate purposes.
9. International Users
Your data may be processed and stored in the United States and/or Canada. Transfers will comply with applicable legal safeguards.
10. Legal Bases
We process Personal Information based on:
- Performance of a contract
- Legitimate interest
- Your consent
- Legal obligations
11. Changes to the Policy
We may update this Privacy Policy. Changes will be posted here.
12. Contact Us
For questions or to request deletion of your data, contact [email protected].